To officially book your event, we
will need a fully signed contract, credit card on file, and a deposit. The
deposit will vary depending on the Ballroom rental price
2.
Are there
any fees or tax on the room rental, food, or beverage?
Yes, all food and beverages are
subject to 20% Service Charge and then sales tax. All venue rental pricing is
subject to sales tax.
3.
Is
gratuity included?
No, we do not require gratuity.
The Service charge is NOT gratuity. Part of it does go to staff on their
paychecks as income. The rest is used for overhead costs of the venue.
4.
Do you
have an Event Coordinator?
Yes, the Event Coordinator will
be with you every step of the way! She will help you create the agenda, detail
the set up, choose the menu, and make a diagram. If requested, she can also be
there the day of to ensure the set up is correct, meal service is punctual, and
to introduce you to the Banquet Captain (supervisor of the Banquet Staff)
5.
Do you
have more than one event a day?
Yes, we do sometimes have
multiple events in progress. We will ensure that other events do not disrupt
your own in any way.
6.
Do you
have preset event times?
No, but due to the logistics of
our Golf Course outdoor events need to be at 4pm or later. Our Room Rental is
for 4 hours at a time.
7.
Do we have
to use your preferred vendors?
Our preferred vendors are the
best in the area and have all worked with us in the past but, no, you do not
have to use them. We allow all vendors with or without business licenses.
8.
Do you
have a Food and Beverage Minimum?
Yes, we do have Food and Beverage
minimums (before service charge and tax) which vary depending on room rented,
day of the week, and season. Please contact the Sales Manager for more
information.
9.
Do you
have preset blocks of time for events?
No, we do not have set times for
events. Since The Ridge can host multiple events, it is first come first serve.
10. How late can my event go?
We do not have any restrictions
as to ending times. Per our liquor license, we do have to stop serving alcohol
at midnight.
11. Do I need “Event Insurance”?
We do require it on a case by
case basis depending on type of event and number of guests.
12. Do you have payment plans? How do we make payments?
We do not have set payment plans,
we only require the base price of the Ballroom rental up front to secure the
date. You will pay the taxes on it with your other payments. The final payment
for all food, bar packages, and rentals must be received no later than 14
business days prior to the event date. To make a payment, you would contact the
Sales Manager. A receipt and updated invoice is provided after every payment
via email.
13. When do you need my final headcount?
We need your final counts no
later than 7 business days before your event. The count may go up after that
time, but not down. You will be responsible for paying the amount on the
Invoice sent with your final numbers. If the guest count increases after the
final count is given, we may invoice you for the extra guests after the event.
14. How many guests can fit in the Ballroom for the
Reception?
If you do a plated dinner, we can
fit up to 230 with 23 round tables of 10 guests at each. If you have a buffet
dinner, we can accommodate up to 200 guests.
15. How many guests can fit in the Restaurant and Ballroom
combined?
Plated dinner receptions can fit
300 guests and a Buffet reception could be for up to 280 guests.
16. Is there an additional Room Rental for the Restaurant?
Yes, the price varies on time of
year. Please contact the Event Sales Manager for a quote.
17. Is there adequate parking for our guests?
Yes, we have a spacious paved
parking lot as well as a gravel lot across the street that is used for overflow
parking.
18. Does
the Coordinator or Ridge Banquet Staff help with decorating?
We
kindly ask that you assign a guest or employee to ensure that all decor is set
up. The Coordinator may be able to assist before the event, but will not be
responsible for decor. The Ridge staff will light tea lights and/or LEDs, but
will not be able to decorate.
19. Is
there any alcohol included with the Lunch or Dinner Menus?
No,
there is no alcohol included in any of the menus. However, we do include a
Beverage Station with regular and decaf coffee, hot tea, iced tea, and
lemonade. If your event is in the Executive Board Room, then you and your
guests will have access to the Restaurant Bar where they can purchase drinks.
If the event is in the Ballroom, we will set up a portable full Banquet Bar
with bottled beer, wine, liquor, and canned sodas.
20. Can
I bring my own beer, wine, or liquor?
Our
liquor license does not permit any outside beer or liquor. We can special order
some alcohol from our distributors depending on availability. Outside wine can
be brought in and served for a corkage fee. Prices depend on size of the
bottle.
21. Do
we have to be cleaned up and out of the venue at the event conclusion time?
No,
at the conclusion time we will turn on the lights all the way and have the DJ stop
playing music if there is one. You and your guests/employees will then have
time to take any decorations you will like to keep. If you have any one time
use decor, then we can throw them away for you.
22. If I need to reschedule or cancel my event after the
deposit is made, what is your refund policy?
If you reschedule we will
transfer all payments made on your original date to your new date; there is no
refund. If you cancel your event, we will need a written notice signed and
given to the Sales Manager. If/when we rebook the date, then the deposit will
be refunded via check in the mail. No other payments made toward the event will
be refunded.