Supervisor: Head Golf Professional
FLSA Status: Non-Exempt
Under the direction of the Head Golf Professional, the Golf Shop Attendant is responsible for providing customer service and performing work related to the operations of the golf shop. The Golf Shop Attendant maintains the golf shop, stocks and sells golf shop merchandise, provides guest services, handles starting times and fees, and occasionally performs work related to tournaments and other special events.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Responsibilities include the following. Other duties may be assigned as needed.
Provides customer service to patrons of the golf course. Greets and welcomes guests. Works with Player Assistants and greeters in assisting guests. Exhibits friendly, courteous attitude with guests and employees.
Maintains the golf shop. Ensures that the shop is neat and clean at all times.
Ensures that merchandise is displayed in a professional and attractive manner. Folds, stacks, or hangs soft goods merchandise. Changes and updates merchandise as needed.
Updates and maintains inventory records.
Opens and closes the golf shop as scheduled.
Sells golf shop merchandise. Promotes the course and restaurant, as well as lessons, special deals and special events.
Operates the golf shop cash register, point of sale system and starting sheet. Makes change and takes receipts.
Takes starting times in person and over the phone. Works in harmony with the starter to coordinate tee times for guests.
Coordinates with cart staff to have vehicles available for daily play.
Provides assistance in staging tournaments.
Handles guest complaints according to the policies and procedures of The Ridge.
Ensures that the Standards of Operation of The Ridge are met to provide a quality golfing experience for guests.
This position has no supervisory responsibility.
Apply in person or email your resume
2020 Golf Course Rd
Auburn, Ca 95602